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526104 - Assistant Director, Business Advising Center (Student Services Professional IV)
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Position Number: 4032408
Location: Fullerton, CA
Position Type: Student Affairs and Services

526104 - Assistant Director, Business Advising Center (Student Services Professional IV)

Classificaiton: Student Services Professional IV
Department: Deans Office, Business and Economics
Sub-Division: College of Business and Economics
Salary Range: Classification Range $5,732 - $8,176 per month(Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We are seeking an exceptional individual to join our team as the Assistant Director, Business Advising Center (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

We are seeking an exceptional individual to join the College of Business and Economics as the Assistant Director of the Business Advising Center to lead and support a team of business advisors. Our mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds.

Reporting to the Director of the Business Advising Center, the Assistant Director, in a collaborative lead role with the Director, will execute the strategic direction. Oversight of the daily operations and administrative planning of the Business Advising Center, focusing on delivering equitable, top-notch advising for new and continuing students. Leads creation and execution of targeted and customized retention strategies based on the needs of transfer students and student in their 3rd year, 4th year and beyond that are consistent with the strategic direction.

The Assistant Director, of the Business Advising Center will be responsible for collecting department data, analyzing, and using the analysis to recommend retention and graduation initiatives for the unit's strategic direction. Oversees the business advising staff and students assistants, with regards to academic advising, policy and procedure. Leads direction, design, and implementation of comprehensive advisor training, support, scheduling, and professional development, of SSP level I, II and III staff members and student assistants. Responds to highly complex student situation, that general advisors are unable to handle. Investigates the complaints and analyzes the student's situation, using academic policy, to problem solve and recommend a solution for the student's situation. Interprets complex policies and develops courses of action in response to complicated issues, particularly as it pertains to special student populations. Contributes to the development and enhancement of student services through several committees and works collaboratively with a wide variety of administrative and academic departments throughout the college and university. Performs other duties as assigned.

Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A masters degree from an accredited college or university in counseling, clinical psychology, social work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:
Masters degree from an accredited college or university. Experience advising CSUF students in a higher education setting. Experience with data tracking, analyses, and reporting. Experience working with a diverse student, faculty, staff, and community population. Ability to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution.

Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Ability to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. Strong understanding and experience in contributing to complex, dynamic academic advising and/or student success programs in contexts like Cal State Fullerton.

Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial "Conflict of Interest Form 700: Statement of Economic Interests" within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@fullerton.edu

Application Deadline: Apr 06, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/526104/526104-assistant-director-business-advising-center-student-services-professional-iv