Job Details

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Pennsylvania State University
  • Position Number: 3537106
  • Location: Erie, PA
  • Position Type: Business - Management

Academic Programs Assistant, Black School of Business

The Black School of Business at Penn State Behrend seeks a full-time Academic Programs Assistant to support the faculty, students, and staff in an administrative role.

Primary duties of this administrative position include, but are not limited to:
  • Creating and coordinating semester master schedules for each school of business major using scheduling software.
  • Collecting and interpreting data for enrollment and faculty needs.
  • Processing academic progress-related forms for students following university guidelines.
  • Assigning evaluations of professors' teaching effectiveness evaluations to students.
  • Monitoring and reporting course enrollments and resolving under-enrolled courses.
  • Providing a high-level of customer service to undergraduate and graduate students by answering questions related to scheduling, changing academic advisors, internships, and other academic issues.
  • Reporting, tracking, and assigning student advisor assignments.
  • Providing administrative support to business master's programs.
  • Assisting faculty and administration in the documentation of developing or changing courses and programs.


The successful candidate will exhibit the following:
  • Excellent written and oral communication skills.
  • A commitment to excellent customer service.
  • Ability to handle multiple responsibilities simultaneously with attention to detail.
  • Ability to prioritize tasks.
  • Organizational skills.
  • Ability to maintain confidentiality.
  • Exceptional collaboration, interpersonal and problem-solving skills.
  • The ability to quickly learn new software.
  • Ability to work independently and in a team environment.


This position also requires a commitment to providing a positive, professional, welcoming, diverse, and inclusive work environment, handling interruptions with poise and patience, and working comfortably within a fast-paced environment. Strong computer skills are necessary with proficiency in all Microsoft Office applications, and the ability to quickly learn specified software for schedule generation.

Typically requires a High School diploma or higher and 2+ years of related experience or an equivalent combination of education and experience.

Interested candidates must upload a cover letter and resume with a completed application. A review of candidate materials will begin immediately and continue until the position is filled.

Candidates must be authorized to work in the United States without restriction.

This position will require the successful completion of standard background checks.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.


Apply online at https://psu.wd1.myworkdayjobs.com/PSU_Staff/job/Penn-State-Erie-The-Behrend-College/Academic-Programs-Assistant--Black-School-of-Business_REQ_0000036672-1

CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to http://www.police.psu.edu/clery/, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.





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