Job Details

Training Lead - Office of Budget & Finance - UTK

Position Number: 6300775
Location: Chattanooga, TN
Position Type: Instructional Technology and Design

Training Lead - Office of Budget & Finance - UTK
Knoxville, TN, United States

Job Identification: 3444
Job Category: Teaching & Learning
Posting Date: 06/13/2025
Job Schedule: Full Time
Locations: 1331 Circle Park, Knoxville, TN, 37996, US (On-site)

Job Description
The UTK Campus Training Lead will be responsible for designing, developing, and delivering training programs for the newly implemented Oracle Cloud ERP system. The position will conduct needs analysis and develop a comprehensive training strategy that maximizes user engagement, fosters system adoption, and equips users with necessary knowledge and skills. Additionally, the Training Lead will manage the Train the Trainer (TTT) process and ensure that the training materials are accurate and aligned with organizational needs. The position will track and measure the effectiveness of training programs to continuously improve and adapt to Oracle updates and the evolving needs of the university.

Responsibilities

Conduct a thorough analysis of training needs. Collaborate with fiscal officers, functional leads, process leads and subject matter experts (SME's) to identify training needs and requirements.

Create a comprehensive training strategy and plan for the Oracle Cloud ERP system. Review and update it periodically.

Design and develop engaging and interactive training materials, including instructor-led training materials, user guides, quick reference guides, and videos.

Ensure the application of adult learning principles and instructional design best practices are in all training materials.

Stay updated with the latest Oracle ERP features, updates, and best practices to incorporate into training programs.

Deliver training sessions effectively, using a variety of teaching methods and adapting to different learning styles.

Manage the Train the Trainer (TTT) process. Mentor the team of ERP trainers, ensuring high-quality training delivery.

Monitor user adoption rates and feedback to continuously refine and improve training content and delivery methods.

Establish KPIs to measure the effectiveness of training and documentation, such as user proficiency, training completion rates, and system usage improvements.

Collect and analyze feedback from training participants and stakeholders.

Evaluate the effectiveness of training programs and make necessary adjustments to improve learning outcomes.

Qualifications
Required Qualifications

Education: Bachelor's Degree
Experience: Two - Three years of experience working with facilitation, instruction, or teaching.
Knowledge, Skills, Abilities:
- Ability to design, develop, and deliver ERP training strategies/programs, with a focus on adult learning principles and instructional design.
- Ability to coordinate large-scale training initiatives.
- Knowledge of virtual training tools and platforms (e.g., Zoom, MS Teams, WebEx).
- Strong leadership skills with the ability to manage, motivate, and mentor.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear, engaging manner.
- Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.
- Ability to collaborate effectively with cross-functional teams and senior management to align training with organizational goals.
- High level of customer service orientation and interpersonal skills

Preferred Qualifications

Education: Master's Degree
Experience:
Knowledge, Skills, Abilities:
- Knowledge of ERP modules and business processes, preferably Oracle Cloud.

Position & Department Details

Location: University of Tennessee, Knoxville, TN Campus
Onsite, Hybrid, or Remote: Onsite
UT market range: MR13
Anticipated hiring range: $70,000 - $90,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before [DATE] Make this 2 weeks after the posting date

Resume
Cover Letter
List of 3 Professional References

About The College/Department/Division

The Office of Budget and Finance at the University of Tennessee, Knoxville, is an essential part of the Division of Finance and Administration. This division holds fiduciary and leadership responsibilities across fiscal, physical, auxiliary, and safety operations for the campus. The primary mission of Finance and Administration is to support the university's pursuit of excellence through effective stewardship and enhancement of its resources. The Office of Budget and Finance contributes significantly to this mission by developing and implementing financial plans, providing financial oversight, accounting and reporting, implementing best operational practices, and ensuring compliance with financial, tax, and policy regulations.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3444/?mode=location